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Hotel Policy

  • All reservation required credit card guarantee at the time of booking.
  • Rates quoted are in Ringgit Malaysia
  • Rates are inclusive of 6% government service tax (GST).
  • Bookings must be guaranteed by Credit Card. Major credit cards accepted.
  • Room booking is confirmed upon issuance of a confirmation email and full payment.
  • Guests shall be liable to contact us immediately if he/she fails to receive any reply from us for whatever reasons.

Cancellation Policy

Reservations must be cancelled 72 hours prior to arrival to avoid a penalty of one night's room charge on the first night and 50% of room charge on the second night. However, room charge will be waived for subsequent nights.

Late check-in (after 6pm on the Arrival Date)

Kindly inform us via:
Phone (+603-3343 8999) on the check-in day. Or Email us ( in 72 hours prior to arrival

No-Show Policy: (after 8pm of the Arrival Date)

No-show on the original check-in date, hotel reserves the right to levy the entire stay charges via credit card and all bookings will be deemed cancelled. Any delayed check-in (date) will subject to room availability.

Early Check-Out Policy

For check-out earlier than the original booking, hotel reserved the rights to impose the full charges via credit card.