Reservations must be cancelled 72 hours prior to arrival to avoid a penalty of one night's room charge on the first night and 50% of room charge on the second night. However, room charge will be waived for subsequent nights.
Kindly inform us via:
Phone (+603-3343 8999) on the check-in day.
Email us (firstname.lastname@example.org) in 72 hours prior to arrival
No-show on the original check-in date, hotel reserves the right to levy the entire stay charges via credit card and all bookings will be deemed cancelled. Any delayed check-in (date) will subject to room availability.
For check-out earlier than the original booking, hotel reserved the rights to impose the full charges via credit card.